OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 75 comments received in the last 90 days.
05 August 2024
Jardine Bury St Ed's are a great dealership and alway go above and beyond
02 August 2024
It is a great dealership really friendly and they really know their product. I was really impressed, Kitty has been great and I love my new car
30 July 2024
Matt keep us updated on the arrival time of the countryman
22 July 2024
Jardine bury st Edmund's are knowledgeable and their customer service is exceptional
17 July 2024
Very quick delivery and helpful salesman
06 July 2024
Salesman courteous helpful with questions.
03 July 2024
Declan, Alex and Kitty at Jardine Bury St Edmunds have been great looking after me and my family with Mini products
29 June 2024
Nothing was too much trouble
29 June 2024
Staff very knowledgeable, helpful, polite and very friendly.
14 September 2024
Couldn't have been better service, charming and so helpful. Kept us updated with all the works and accommodated out timetable rather than dictate theirs.
14 September 2024
There were no problems and did their job.
12 September 2024
As expected!
11 September 2024
Very friendly and informative staff, easy to book in for service. Very happy with the service perfomed on my car. Always kept informed if there are any issues.
11 September 2024
On time. Courtesy car available and lovely staff
10 September 2024
If it had not been for two unfortunate encounters, I would never have complained a out the service. If there had only been one negative encounter, I could have overlooked it. Two are two too many.
09 September 2024
Perfect
03 September 2024
See above.
03 September 2024
They never do unnecessary work on the car and are clear and transparent with the pricing. They drove us in to town while our car was being mot'd and treated us really well while we waited to pick the car up.
03 September 2024
Excellent service
14 September 2024
Staff were excellent, polite, efficient and friendly!